Canada
What's being recalled
Number sold: The company reported that 72 units of the affected products were sold in Canada and 77,000 were sold in the United States.
Time period sold: The affected products were sold from July 2025 to August 2026.
Place of origin: Manufactured in China
Companies: Distributor: Kobayashi Consumer Products, LLC (“Kobayashi”), Dalton, Georgia, United States of America.
How to identify it
This recall involves HotHands Rechargeable Hand Warmers. The white with orange hand warmers were sold in packs of two warmers that can be magnetically joined together and include a charging cable. The hand warmers have a USB-C port to charge the built-in lithium-ion batteries in each unit. The adjustable-heat hand warmers have LED indicator lights on the hard plastic shell and come with a silicone lanyard. Model number “H163650” and the batch number are on the hand warmer’s underside, and the white HotHands logo is on the top and on the product packaging.
The hazard
The lithium-ion battery and electrical components in the recalled product can overheat and ignite, posing a burn hazard.
As of September 14, 2026, the company has received no reports of incident or injury in Canada or the United States.
What to do
Consumers should immediately stop using the recalled product and contact Kobayashi to obtain a refund.
To process a refund, consumers should visit the recall website and follow the instructions. After completing the process, consumers must safely dispose of the items in such a way that they cannot be used again. Contact your municipality for instructions on how to safely transport and dispose of lithium-ion batteries. Batteries are considered hazardous waste. Do not place them in household garbage.
For more information, consumers can contact Kobayashi by telephone at 1-866-534-9986, from 8 a.m. to 5 p.m ET, Monday through Friday, by email at kobayashi5236@sedgwick.com or visit the company website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Kobayashi.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
