Canada
The Char‑Broil Bistro Pro™ Electric Grill + Charcoal Mode (SKU 25302177, UPC 099143021775) manufactured between October and December 2025 — date codes 2510, 2511 or 2512 in the serial number; label on the bottom shelf of full‑size grills or on the side bar of tabletop models — is affected. It was recalled because the heating‑element grounding wire can disconnect, posing a potential electric shock hazard. Consumers should stop using the grill and contact Char‑Broil to obtain a free repair kit at charbroil.com/BistroProFix or by calling 866‑671‑7988.
What's being recalled
This recall involves Char-Broil Bistro Pro™ Electric Grill + Charcoal Mode manufactured between October and December 2025 with SKU 25302177 and UPC 099143021775. The product label, which identifies the model and serial number (which includes a manufacturing date code), is located on the bottom shelf of full-size grills, and on the side bar of tabletop models. Only products manufactured between October and December 2025 are captured by this recall. The 4-digit date code (in YYMM format) is part of the unit serial number.
Number sold: The company reported that 342 units of the affected products were sold in Canada and 10,605 units were sold in the United States.
Time period sold: The affected products were sold from October 2025 to June 2026.
Place of origin: Manufactured in China
Companies: Retailer: Char-Broil, LLC, Columbus, Georgia, United States of America.
How to identify it
SKU: 25302177; UPC: 099143021775; Date Codes: 2510
SKU: 25302177; UPC: 099143021775; Date Codes: 2511
SKU: 25302177; UPC: 099143021775; Date Codes: 2512
The hazard
The grounding wire for the heating element can disconnect and lose fault protection, posing a potential electric shock hazard.
As of August 26, 2026, the company has received no reports of incident or injury in Canada. In the United States, there have been no reports of incident or injury.
What to do
Consumers should immediately stop using the recalled product and contact Char-Broil to obtain a repair kit.
To register for the recall and request a free repair kit, customers should use the online order form at charbroil.com/BistroProFix. The repair kit consists of instructions for accessing and securing the grounding wire connection, the tools required to perform the repair (long-extension screwdriver and 5/16” (8mm) wrench), and a label to place on the unit to certify that the rework has been performed. A video demonstrating the repair steps is available here: https://www.charbroil.com/2026BistroProRepairVideo. Char-Broil is offering a $25 gift card, valid at participating retailers, to consumers who provide documentation of the completed repair.
For more information, consumers can contact Char-Broil by telephone at 866-671-7988 from 6 am to 6 pm MT Monday through Saturday, by email at recall@charbroil.com or visit the company website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Char-Broil.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
United Kingdom
