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Health & beauty Canada Health product recall

DxC 700 AU and AU5800 Clinical Chemistry Analyzers

Beckman Coulter DxC 700 AU and AU5800 Clinical Chemistry Analyzers (models/catalogue numbers B86443, B86446, B86444, B86445, AU5820, AU5810, AU5840, AU5830) are affected. Some units may unexpectedly generate errors due to a Microsoft SQL Server 2022 Express issue, which can stop the system from analyzing and delay reporting patient test results to physicians. Contact the manufacturer for additional information.

What's being recalled

Companies: Beckman Coulter, Inc., 250 S. Kraemer Blvd., Brea, California, United States, 92821.

How to identify it

Affected products: Beckman Coulter DxC 700 AU; Lot or serial number: Contact the manufacturer; Model or catalogue number: B86443

Affected products: Beckman Coulter DxC 700 AU; Lot or serial number: Contact the manufacturer; Model or catalogue number: B86446

Affected products: Beckman Coulter DxC 700 AU; Lot or serial number: Contact the manufacturer; Model or catalogue number: B86444

Affected products: Beckman Coulter DxC 700 AU; Lot or serial number: Contact the manufacturer; Model or catalogue number: B86445

Affected products: Beckman Coulter AU5800 Clinical Chemistry Analyzer; Lot or serial number: Contact the manufacturer; Model or catalogue number: AU5820

Affected products: Beckman Coulter AU5800 Clinical Chemistry Analyzer; Lot or serial number: Contact the manufacturer; Model or catalogue number: AU5810

Affected products: Beckman Coulter AU5800 Clinical Chemistry Analyzer; Lot or serial number: Contact the manufacturer; Model or catalogue number: AU5840

Affected products: Beckman Coulter AU5800 Clinical Chemistry Analyzer; Lot or serial number: Contact the manufacturer; Model or catalogue number: AU5830

The hazard

Beckman Coulter has determined that some DxC 700 AU and AU5800 Clinical Chemistry Analyzers may unexpectedly generate some errors due to Microsoft® SQL Server® 2022 Express issue. If this issue occurs the system may stop analyzing, and cause delays in reporting patient test results to physicians.

What to do

Contact the manufacturer if you require additional information.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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