Beckman Coulter DxC 700 AU and AU5800 Clinical Chemistry Analyzers (models/catalogue numbers B86443, B86446, B86444, B86445, AU5820, AU5810, AU5840, AU5830) are affected. Some units may unexpectedly generate errors due to a Microsoft SQL Server 2022 Express issue, which can stop the system from analyzing and delay reporting patient test results to physicians. Contact the manufacturer for additional information.
What's being recalled
Companies: Beckman Coulter, Inc., 250 S. Kraemer Blvd., Brea, California, United States, 92821.
How to identify it
Affected products: Beckman Coulter DxC 700 AU; Lot or serial number: Contact the manufacturer; Model or catalogue number: B86443
Affected products: Beckman Coulter DxC 700 AU; Lot or serial number: Contact the manufacturer; Model or catalogue number: B86446
Affected products: Beckman Coulter DxC 700 AU; Lot or serial number: Contact the manufacturer; Model or catalogue number: B86444
Affected products: Beckman Coulter DxC 700 AU; Lot or serial number: Contact the manufacturer; Model or catalogue number: B86445
Affected products: Beckman Coulter AU5800 Clinical Chemistry Analyzer; Lot or serial number: Contact the manufacturer; Model or catalogue number: AU5820
Affected products: Beckman Coulter AU5800 Clinical Chemistry Analyzer; Lot or serial number: Contact the manufacturer; Model or catalogue number: AU5810
Affected products: Beckman Coulter AU5800 Clinical Chemistry Analyzer; Lot or serial number: Contact the manufacturer; Model or catalogue number: AU5840
Affected products: Beckman Coulter AU5800 Clinical Chemistry Analyzer; Lot or serial number: Contact the manufacturer; Model or catalogue number: AU5830
The hazard
Beckman Coulter has determined that some DxC 700 AU and AU5800 Clinical Chemistry Analyzers may unexpectedly generate some errors due to Microsoft® SQL Server® 2022 Express issue. If this issue occurs the system may stop analyzing, and cause delays in reporting patient test results to physicians.
What to do
Contact the manufacturer if you require additional information.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)