Canada
The EcoFlow Delta Max 2000 Power Stations — black and silver units with a rectangular LCD on the front, six electrical outlets on the back, “ECOFLOW MAX” on the right side and a nameplate marked “EFD310” and “EcoFlow DELTA Max (2000)” — are recalled. They may overheat and ignite, posing a risk of serious burn injury and fire. Owners should immediately stop using the Delta Max (2000) and contact EcoFlow Technology to arrange a free firmware-update repair (no physical return).
What's being recalled
Number sold: The company reported that 1,116 units of the affected products were sold in Canada.
Time period sold: The affected products were sold from July 2022 through May 2025.
Place of origin: Manufactured in China
Companies: Importer: EcoFlow Technology Inc.,, San Francisco, California, USA.
How to identify it
This recall involves EcoFlow Delta Max 2000 Power Stations. The recalled power stations are black and silver, with a rectangular LCD display screen on the front and six electrical outlets on the back. "ECOFLOW MAX" is printed on the right side. "EFD310" and "EcoFlow DELTA Max (2000)" are printed on the nameplate on the underside of the product.
The hazard
The Power Stations may overheat and ignite, posing a risk of serious burn injury and fire hazard.
As of October 17, 2025, the company has received no reports of injuries, and one report of a fire in Canada.
What to do
Consumers should immediately stop using the recalled EcoFlow Delta Max (2000) and contact EcoFlow Technology for instructions on installing a free repair in the form of a firmware update. This recall does not involve a physical product return.
For more information, consumers can contact EcoFlow by telephone at 1-833-424-4137, from 9 a.m. to 4 p.m. ET, Monday through Friday, by email at deltamax2000@ecoflow.com, or visit the company website online at https://www.ecoflow.com/us/blog/ecoflow-delta-max-2000-recall-firmwareupdate or https://us.ecoflow.com and click on “IMPORTANT RECALL INFORMATION and Firmware Update” at the top of the page for more information.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
United States
