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Electrical Canada Consumer product recall

Expanded recall: ESR HaloLock Wireless Power Bank recalled due to fire hazard

ESR HaloLock Wireless Power Bank
Image: Health Canada

What's being recalled

This recall involves the ESR HaloLock Wireless Power Bank with model numbers 2G520, 2G505B, 2G512B and 2G505. The model number can be found at the side of the power bank. The wireless power banks come in a variety of colours depending on the model number.

Number sold: The company reported that 11,757 units of the affected products were sold in Canada and 46,190 were sold in the United States.

Time period sold: The affected products were sold from October 2022 to July 2025.

Place of origin: Manufactured in China

Companies: Retailer: Amazon.ca, Seattle WA, USA; Retailer: Esrtech.com, Singapore; Distributor: Waymeet Limited, Kowloon, Hong Kong, CHINA; Manufacturer: Huizhou Tongyinhai Precision Electronics Co. Ltd, Huizhou, Guangdong, CHINA; Manufacturer: Shenzhen Topband Co.,Ltd., Shenzhen, Guangdong, CHINA.

How to identify it

Model Number: Color

2G520: Black White Light Blue

2G505B: Black White Light Blue Gray

2G512B: Dark blue Light Blue Grey White Black

2G505: Black White

The hazard

The lithium-ion battery in the recalled power banks can overheat, posing a fire hazard.

As of September 26, 2025, the company has received 9 reports of fire resulting in property damage in Canada, and no reports of injuries. In the United States, the company has received 11 reports of fire resulting in property damage and no reports of injuries.

What to do

Consumers should immediately stop using the recalled products and contact Waymeet Limited for a full refund. Dispose of it by contacting your municipality for instructions on how to safely transport and dispose of lithium-ion batteries.

For more information, consumers can contact Waymeet Limited by telephone at 1-888-990-0280, 9 a.m. to 5 p.m. PST, Monday to Friday, or by email at support@esrtech.com.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Waymeet Limited.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

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