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Health & beauty Canada Health product recall

FreeStyle Libre 3 App

What's being recalled

Companies: Abbott Diabetes Care Ltd., Range Road, Witney, Oxfordshire, United Kingdom, OX290YL.

How to identify it

Affected products: FreeStyle Libre 3 App (Android); Lot or serial number: version 3.6.4; Model or catalogue number: V3.4

Affected products: FreeStyle Libre 3 App (Android); Lot or serial number: version 3.6.7; Model or catalogue number: V3.4

Affected products: FreeStyle Libre 3 App (Android); Lot or serial number: version 3.6.8; Model or catalogue number: V3.4

Affected products: FreeStyle Libre 3 App (Android); Lot or serial number: version 3.6.5; Model or catalogue number: V3.4

Affected products: FreeStyle Libre 3 App (Android); Lot or serial number: version 3.6.6; Model or catalogue number: V3.4

Affected products: FreeStyle Libre 3 App (iOS); Lot or serial number: version 3.6.4; Model or catalogue number: V3.4

Affected products: FreeStyle Libre 3 App (iOS); Lot or serial number: version 3.6.7; Model or catalogue number: V3.4

Affected products: FreeStyle Libre 3 App (iOS); Lot or serial number: version 3.6.8; Model or catalogue number: V3.4

Affected products: FreeStyle Libre 3 App (iOS); Lot or serial number: version 3.6.5; Model or catalogue number: V3.4

Affected products: FreeStyle Libre 3 App (iOS); Lot or serial number: version 3.6.6; Model or catalogue number: V3.4

The hazard

Abbott has identified an important security update for the FreeStyle Libre 3 App. This software update is required to maintain security of the apps. Following the security update to the FreeStyle Libre 3 App (Android and iOS), the software update implemented to mitigate the sensor impersonation vulnerability introduced an unintended defect that, under certain conditions, can result in prolonged loss of communication between the mobile application and the sensor. Customers are advised to immediately update their app to the latest version 3.6.10 to rectify the issues.

What to do

For further details on this recall, please refer to the manufacturer's website at: www.librecheck.com/en-ca/home.html

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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