Certain GMC Yukon and Sierra, Chevrolet Express 2500, Ford Transit and E-250, Toyota Sienna and Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints are affected. The retractors may not lock, preventing the wheelchair from being properly secured and increasing the risk of injury. Rollx will work with Q’Straint to inspect and replace the retractors free of charge; owner notification letters were mailed February 5, 2026, and owners may call Rollx at 1-800-956-6668.
What's being recalled
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
How to identify it
NHTSA campaign 25V876000
The hazard
An unsecured wheelchair can move during transit, increasing the risk of injury.
What to do
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
The official notice
This page is a summary of the notice published by U.S. National Highway Traffic Safety Administration, collected from U.S. National Highway Traffic Safety Administration. Check the original before you act on it.
Read the official notice (opens in a new tab)