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Health & beauty Canada Health product recall

IceMan CLASSIC3™

IceMan CLASSIC3™ units (model/catalogue 11-0494) with lot or serial numbers 101325 and 110525 are affected; identify them by that model and those lot/serial numbers. They were recalled because complaints reported a broken connector that can cause the unit to stop functioning and leakage that could saturate dressings and contact the surgical site with non-sterile water, potentially causing cold-related tissue injury or surgical site infection; customers are being notified, instructed to quarantine and return affected products.

What's being recalled

Companies: DJO, LLC, 5919 Sea Otter Place, Carlsbad, California, United States, 92010.

How to identify it

Affected products: IceMan CLASSIC3™; Lot or serial number: 101325; Model or catalogue number: 11-0494

Affected products: IceMan CLASSIC3™; Lot or serial number: 110525; Model or catalogue number: 11-0494

The hazard

Complaints received reporting a consistent failure mode described as a broken connector on IceMan CLASSIC™ cube unit.

If the connector is broken, the unit may not function as intended, which could result in a temporary interruption of prescribed cold therapy until a replacement unit is provided. Leakage could saturate the barrier (dressings) and contact the surgical site with non-sterile water, which could in potential cold-related tissue injury or surgical site infection.

What to do

Customers are notified and provided instructions on follow up. Quarantine and return affected products.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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