Canada
Insignia gas ranges (models NSRGFGSS1 and NS-RGFCGS2) — stainless steel with five front knobs and “Insignia” on the bottom of the oven door, model number on a sticker inside the bottom drawer — are recalled. The front-mounted knobs can be activated by accidental contact, posing a fire hazard, so consumers should stop using the range immediately and contact Best Buy Canada to obtain a free set of knob covers.
What's being recalled
Number sold: The company reported that 702 units of the affected products were sold in Canada and 3,821 were sold in the United States.
Time period sold: The affected products were sold from November 2021 to February 2026.
Place of origin: Manufactured in China
Companies: Retailer / Importer, Best Buy Canada, Vancouver, British Columbia, Canada.
How to identify it
This recall involves Insignia gas ranges with model numbers NSRGFGSS1 and NS-RGFCGS2. The recalled ranges are stainless steel with five front-knobs on the oven and say “Insignia” on the bottom of the oven door. The model number can be found on a sticker on the inside of the bottom drawer.
The hazard
The front mounted knobs on the recalled ranges can be activated by accidental contact by humans or pets, posing a fire hazard.
As of June 17, 2026, the company has received no reports of incident or injury in Canada. In the United States, the company has received one report of knobs being activated by accidental contact and no reports of injuries.
What to do
Consumers should immediately stop using the recalled range and contact Best Buy Canada to obtain a free set of knob covers.
For more information, consumers can contact Best Buy Canada by telephone at 1-800-566-7498 from 7:30 a.m. to 5 p.m. Central Time Monday through Friday, by email at range@realtimeresults.net or visit the recall website at https://www.recallrtr.com/range or www.bestbuy.ca and click on “Product Recalls” located in the footer at the bottom of the page.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC ) and Best Buy Canada.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
