CanadaIntelePACS® imaging software by Intelerad Medical Systems Incorporated is affected; affected lot/serial ranges include PACS-5-9-1-R1 to R3, PACS-5-7-1-R42 to R47, PACS 5-8-1-R20 to R23, and PACS-5-6-1-R64 to R68. A bug in the InteleConnect/TechPortal component could cause unintended loss of pre-existing data in the “Relevant Clinical Info” field when modifying studies through the case editor, potentially resulting in permanent loss that could affect clinical decision-making and patient safety. Contact the manufacturer if you require additional information.
What's being recalled
Companies: Intelerad Medical Systems Incorporated, 800 Boulevard De Maisonneuve Est, Montreal, Quebec, Canada, H2L 4L8.
How to identify it
Affected products: IntelePACS®; Lot or serial number: PACS-5-9-1-R1 to R3; Model or catalogue number: INTELEPACS
Affected products: IntelePACS®; Lot or serial number: PACS-5-7-1-R42 to R47; Model or catalogue number: INTELEPACS
Affected products: IntelePACS®; Lot or serial number: PACS 5-8-1-R20 to R23; Model or catalogue number: INTELEPACS
Affected products: IntelePACS®; Lot or serial number: PACS-5-6-1-R64 to R68; Model or catalogue number: INTELEPACS
The hazard
A bug was detected with the InteleConnect / TechPortal contained in IntelePACS which could result in the unintended loss of pre-existing data in the 'Relevant Clinical Info' field when modifying studies through the case editor. This issue could result in the permanent loss of relevant clinical information, potentially impacting clinical decision-making, and posing a risk to patient safety.
What to do
Contact the manufacturer if you require additional information.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
United States