Canada
The Joolz Aer2 Car Seat Adapter Set — a black plastic adapter about 9.0 × 6.9 × 1.2 inches with a product identifier starting with NL311 used to connect an infant car seat to a Joolz Aer2 stroller chassis — is recalled. It may fail to properly attach to the Aer2 stroller chassis, which may allow the car seat to fall, so consumers should immediately stop using it and visit www.joolzcarseatadapter.expertinquiry.com to register for the recall and receive return and refund instructions.
What's being recalled
Number sold: The company reported that 148 units of the affected products were sold in Canada and about 3,840 were sold in the United States.
Time period sold: The affected products were sold from September 2025 to May 2026.
Place of origin: Manufactured in China
Companies: Distributor: Joolz USA Inc., New York, New York, Unites States of America; Manufacturer: Kunshan Vigorkids Child Products Co. Ltd., Kunshan, Jiangsu Province, China.
How to identify it
This recall involves the Joolz Aer2 Car Seat Adapter Set. The adapter is used to connect an infant car seat to a Joolz Aer2 stroller chassis. Only the adapter is involved in the recall; the stroller chassis is not being recalled.
The adapter measures approximately 9.0 inches (23 cm) wide, 6.9 inches (17.5 cm) tall, and 1.2 inches (3 cm) thick, and is made of black plastic. A product identifier starting with NL311 can be found printed on the inside of the adapter.
The hazard
The Joolz Aer2 Car Seat Adapter may fail to properly attach to the Aer2 stroller chassis, which may allow the car seat to fall.
As of June 3, 2026, the company has received no reports of incident or injury in Canada. In the United States, the company has received one report of incident and no injuries. The company is aware of 28 reports of incidents and two reports of injuries globally.
What to do
Consumers should immediately stop using the recalled product and visit www.joolzcarseatadapter.expertinquiry.com to register for the recall and be given instructions to return the product for a refund.
For more information, consumers can contact Joolz partner Sedgwick by telephone at 1-888-943-4889, 8 a.m. to 5 p.m. ET, Monday to Friday or by visiting the company website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Joolz USA Inc.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
United Kingdom
Australia
