AustraliaThe Joolz Aer2 car seat adapter set (serial numbers starting with NL311) is affected; this recall applies only to the adapter set, not the Joolz Aer2 stroller. The adapter may fail to engage properly with the stroller’s spring‑loaded pin and can allow the car seat to detach, tip forward and fall, posing a risk of serious injury or death; incidents have occurred and failure can happen even when the adapter appears locked. Stop using the car seat adapter set immediately and contact Joolz to arrange a refund (phone 0433 063 337, email service.au@joolz.com or visit https://service.joolz.com/s/car-seat-adapter-set-recall?language=en_GB).
What's being recalled
Car seat adapter set to connect an infant car seat to a Joolz Aer2 stroller chassis.
affected products start with serial number NL311
Only the car seat adapter set is affected by this recall, not the Jools Aer2 stroller.
The hazard
The car seat adapter set may fail to engage and connect properly with the spring-loaded pin on the Joolz Aer2 stroller. During use, the product can cause the car seat to detach from the stroller, tip forward and fall to the ground.
This can occur even when the adapter appears to be locked in place.
Risk of serious injury or death to infants if the car seat detaches and falls from the stroller while in use.
Incidents have occurred.
What to do
Stop using the car seat adapter set immediately.
Contact Joolz to arrange for a refund of the car seat adapter set.
Contact
Joolz
Call: 0433 063 337
Email: service.au@joolz.com
Visit: https://service.joolz.com/s/car-seat-adapter-set-recall?language=en_GB
The official notice
This page is a summary of the notice published by Product Safety Australia (ACCC), collected from Product Safety Australia (ACCC). Check the original before you act on it.
Read the official notice (opens in a new tab)
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