United StatesKent Imaging’s SnapshotGLO Wound Imaging Device, Model KB100 and KB100AA (UDI‑DI B376KB1000, software revisions v4.2.0 and v4.1.3) is affected. The device’s software may fail to recognize and recover a battery that has fully discharged into a low‑power “shipping mode,” so when this occurs the device will not resume charging when reconnected to power and becomes temporarily unusable for wound imaging.
What's being recalled
SnapshotGLO Wound Imaging Device, Model KB100, KB100AA.
Recalling firm: Kent Imaging, Inc., Calgary, N/A, Canada.
How to identify it
UDI-DI: B376KB1000, Software Revisions v4.2.0 and v4.1.3
The hazard
The software controlling the wound imaging device's battery charging circuit was not designed to recognize and recover a battery that has fully discharged into a low-power "shipping mode." When this occurs, an affected device will not resume charging when reconnected to power and becomes temporarily unusable/ unavailable for wound imaging until corrected.
What to do
Don't stop taking a prescribed medicine without talking to your doctor or pharmacist first. For other products, stop using them and ask the pharmacist, seller or maker what to do.
The notice doesn't give instructions for consumers, so this is general advice for health & beauty recalls. Check the official notice for the details.
Where it was sold
US Nationwide distribution in the states of PA, IA, FL, TX, GA, NV, CA, UT, IN, DC, KS, IL, TN, AR, AZ.
The official notice
This page is a summary of the notice published by U.S. Food and Drug Administration (enforcement reports), collected from U.S. Food and Drug Administration (enforcement reports). Check the original before you act on it.
Read the official notice (opens in a new tab)