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Madewell Recalls Women's Sweaters Due to Due to Risk of Serious Injury or Death from Burn Hazard; Violate Mandatory Standard for Clothing Textiles

Madewell Double V-Neck Pullover and V-Neck Cardigan Sweaters
Image: U.S. Consumer Product Safety Commission

Madewell Double V-Neck Pullover and V-Neck Cardigan women’s sweaters in light blue and cream, sizes XS–L, long-sleeved with a V-neck, labeled “Madewell” and size on the neck label and sewn side-seam label reading “Style #NT611” or “Style #NT612” and “HO24” are affected. They were recalled because they violate the mandatory clothing textiles standard and pose a risk of serious burn injuries or death; the firm received one report of a sweater catching fire and no injuries. Stop using the recalled sweaters immediately and contact Madewell for a full refund or store credit; you will be asked to cut the sweater in half, send a photo of the destroyed sweater to 24-7@madewell.com, and then dispose of it.

What's being recalled

This recall involves two styles of Madewell-branded Double V-Neck Pullover and V-Neck Cardigan women's sweaters. The sweaters were sold with or without buttons in light blue and cream and in sizes XS through L. The sweaters have long sleeves and a V-neck. "Madewell" and the size are printed on the neck label and "Style #NT611" or "Style #NT612" and "HO24" on the sewn-in side seam label.

Manufactured in: China.

The hazard

The recalled sweaters violate the mandatory standard for clothing textiles, posing a risk of serious burn injuries or death.

Incidents and injuries: The firm has received one report of the sweater catching on fire. No injuries have been reported.

What to do

Consumers should stop using the recalled sweaters immediately and contact Madewell for a full refund in the original form of payment or store credit. Consumers will be asked to destroy the sweaters by cutting them in half and send a photo of the destroyed sweater to 24-7@madewell.com. Consumers should then dispose of the destroyed product.

Contact: Madewell toll-free at 866-544-1937 from 9 a.m. to 9 p.m. ET Monday through Sunday, email at 24-7@madewell.com, or online at www.madewell.com/c/product-recall/ or Madewell.com and click "Recall" for more information.

Where it was sold

Madewell and T.J. Maxx stores nationwide and online at Madewell.com from December 2024 through October 2025 for between $138 and $148.

The official notice

This page is a summary of the notice published by U.S. Consumer Product Safety Commission, collected from U.S. Consumer Product Safety Commission. Check the original before you act on it.

Read the official notice (opens in a new tab)

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