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Health & beauty Canada Health product recall

Merge PACS

Merge PACS (MERGE PACS software versions SOFTWARE 9.4, 9.4 P01, 9.4 P02) is affected. The Dynamic Thumbnail Refresh feature may cause thumbnails from a previously opened patient study to display in the Thumbnail Bar of a different patient’s study; an immediate workaround is a configuration change that disables automatic refresh of the Thumbnail Bar. Contact the manufacturer, Merge Healthcare Incorporated, if you require additional information.

What's being recalled

Companies: Merge Healthcare Incorporated, 900 Walnut Ridge Drive, Hartland, Wisconsin, United States, 53029.

How to identify it

Affected products: Merge PACS; Lot or serial number: SOFTWARE 9.4, 9.4 P01, 9.4 P02; Model or catalogue number: MERGE PACS

The hazard

Merge PACS Dynamic Thumbnail Refresh feature may cause thumbnails from a previously opened patient study to display in the Thumbnail Bar of a different patient's study. As an immediate workaround, a configuration change disables automatic refresh of the Thumbnail Bar.

What to do

Contact the manufacturer if you require additional information.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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