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Health & beauty Canada Health product recall

MOSAIQ

MOSAIQ software from Elekta Solutions AB (versions 3.2.1.0 to 3.2.3.2, VERSION 3.2) is affected. When using Anatomical Position Monitoring during a Comprehensive Motion Management unity treatment, if a baseline shift plan transfer error occurs the baseline shift plan may not load and the original beams may be delivered without the new baseline shift applied. Contact the manufacturer for additional information: application.support.na@elekta.com, +1 855 6935358, https://www.elekta.com.

What's being recalled

Companies: Elekta Solutions AB, Hagaplan 4, Stockholm, Sweden, 11368.

How to identify it

Affected products: MOSAIQ; Lot or serial number: Version 3.2.1.0 to 3.2.3.2; Model or catalogue number: VERSION 3.2

The hazard

When using Anatomical Position Monitoring (APM) during a Comprehensive Motion Management (CMM) unity treatment delivery, if the user performs a baseline shift (BLS) plan and an error occurs during the plan transfer, in some instances, the BLS plan may not load into mosaiq resulting in the original beams being delivered without the new BLS applied.

What to do

Contact the manufacturer if you require additional information.

Email: application.support.na@elekta.com

Tel: +1 855 6935358

https://www.elekta.com

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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