Canada
What's being recalled
This recall involves certain Mondraker mountain bicycles equiped with ONOFF S9 Carbon MTB handlebars. The bicycle serial number is located on the underside of the bottom bracket area of the frame.
Number sold: The company reported that 52 units of the affected products were sold in Canada.
Time period sold: The affected products were sold from December 2024 to June 2026.
Place of origin: Manufactured in Taiwan
Companies: Manufacturer: Blue Factory Team, S.L.U., Elche (Alicante), Spain.
How to identify it
Mountain Bicycle model: Model Year affected
Neat RR: 2024
Neat RR SL: 2025
Dune Carbon XR: 2025
Foxy Cabon RR: 2025, 2026
Crafty Carbon RR SL: 2025, 2026
Crafty Carbon XR: 2025, 2026
Craft Carbon RR S: 2026
Crafty Unlimited Gulf: 2026
Crafty Carbon Unlimited: 2026
Level XR: 2026
Raze Carbon RR: 2026
Zendit RR: 2027
Zendit RR S: 2027
Zendit XR: 2027
The hazard
The ONOFF S9 Carbon MTB handlebar can crack or fracture during use. If the handlebar breaks while riding, the rider may lose control of the bicycle, posing a fall hazard that may result in serious injury or death.
As of September 23, 2026, the company has received no reports of breakage or injury in Canada.
What to do
Consumers should immediately stop using the recalled product and contact an authorized Mondraker dealer to schedule a handlebar replacement. Consumers can verify whether their bicycle is affected through the serial number verification tool provided by Mondraker.
For more information, consumers can contact Mondraker HQ by email at info@ogc.ca or visit the company website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
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