South Korea
TENPLE M10-EM outlet (electronic switch combination adaptor), model M10-EM, brand TENPLE (Certification number SU04366-23001; made in China) is affected. It failed the temperature rise test and may overheat during extended use, posing a fire risk. Owners must immediately disconnect and stop using it, and can apply for recall and refund by email or mobile text with purchase details; contact 010-3361-2513 for applications.
What's being recalled
Brand name: TENPLE, Certification number: SU04366-23001
Product type: Outlet (electronic switch combination adaptor).
Made in: China (People's Republic of).
How to identify it
Model: M10-EM
The hazard
As a result of post‑management (periodic inspection), the product failed to comply with the temperature rise test standard.
This non‑conformity relates to safety standards concerning heat generation, and there is a risk of accidents caused by overheating when used for extended periods.
Due to non‑compliance with temperature requirements, there is a risk that long‑term use may lead to fire.
Injuries: No injury has been reported
What to do
Instructions for consumers.
Consumers who own this product must immediately disconnect it from the outlet and stop using the product in order to prevent fire and safety accidents.
How to apply for recall and refund.
Please submit an application by email or mobile text message, attaching the purchase details from the site where you purchased the product.
After confirmation, we will guide you through the recall and refund procedure. (Contact number for applications: 010-3361-2513)
The official notice
This page is a summary of the notice published by South Korea (via OECD GlobalRecalls), collected from OECD GlobalRecalls. Check the original before you act on it.
Read the official notice (opens in a new tab)
