The recall affects the blue collectible Pokémon Pikachu Co‑BOLT teapot; it can be recognised by its blue color and Pikachu character design. It was recalled because it lacks a warning that the maximum safe temperature is 90°C and may crack, break or otherwise fail when filled with hot liquid, posing a risk of serious burns and lacerations; incidents of cracking during use have occurred, including one reported burn injury. Stop using the teapot and return it to your nearest EB Games or Zing Pop Culture store for a full refund; provide proof of purchase or contact EB Games Customer Service if you cannot find it.
What's being recalled
Blue collectible teapot with Pokémon Pikachu character design.
The hazard
The product does not include a warning label specifying that the maximum safe temperature limit is 90°C. The teapot may crack, break or otherwise fail when filled with hot liquid.
Risk of serious burn injuries and laceration from sharp edges if the teapot cracks or breaks. Incidents of the teapot cracking during use have occurred, with one reported burn injury.
What to do
Stop using the teapot immediately.
Return the product to your nearest EB Games or Zing Pop Culture store for a full refund.
To assist with processing your refund quickly, please provide your proof of purchase. If you cannot find your proof of purchase or you have gifted the product to another person, please contact EB Games Customer Service.
Contact
EB Games
Call: 07 4800 4084 8am to 4pm Monday to Friday
Email: customer.service@ebgames.com.au
The official notice
This page is a summary of the notice published by Product Safety Australia (ACCC), collected from Product Safety Australia (ACCC). Check the original before you act on it.
Read the official notice (opens in a new tab)