United StatesQuantum Rehab powered wheelchairs — including Quantum 4Front 2, Quantum Outback, Q6 Edge (2.0, 3, 3 Stretto, 4, HD), Q6 Edge 2.0 (ilevel), Quantum 1450, R‑TRAK, Quantum 4Front 2HD, 4Front, and Quantum Rival — running controller software version 2.0.11 are affected (new version 2.0.13). They were recalled because selecting the “Remind Me Later” option can cause reminder pop-ups while the wheelchair is in use that may trigger an unexpected park‑brake stop, risking a fall or injury, or cause the control system to crash and remain in pre‑operational mode.
What's being recalled
Brand Name: Quantum Rehab Product Name: Quantum 4Front 2 Model/Catalog Number: Quantum 4Front 2 Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Brand Name: Quantum Rehab Product Name: Quantum Outback Model/Catalog Number: Quantum Outback Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Brand Name: Quantum Rehab Product Name: Q6 Edge 3 Stretto Model/Catalog Number: Q6 Edge 3 Stretto Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Brand Name: Quantum Rehab Product Name: R-TRAK Model/Catalog Number: R-TRAK Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Brand Name: Quantum Rehab Product Name: Q6 Edge HD Model/Catalog Number: Q6 Edge HD Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Brand Name: Quantum rehab Product Name: Q6 Edge 2.0 Model/Catalog Number: Q6 Edge 2.0 Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Brand Name: Quantum Rehab Product Name: Quantum 1450 Model/Catalog Number: Quantum 1450 Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Brand Name: Quantum Rehab Product Name: Q6 Edge 2.0 (ilevel) Model/Catalog Number: Q6 Edge 2.0 (ilevel) Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Brand Name: Quantum Rehab Product Name: Q6 Edge 3 Model/Catalog Number: Q6 Edge 3 Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Brand Name: Quantum Rehab Product Name: Q6 Edge 4 Model/Catalog Number: Q6 Edge 4 Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Brand Name: Quantum Rehab Product Name: Quantum 4Front 2HD Model/Catalog Number: Quantum 4Front 2HD Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Brand Name: Quantum Rehab Product Name: 4Front Model/Catalog Number: 4Front Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Brand Name: Quantum Rehab Product Name: Quantum Rival Model/Catalog Number: Quantum Rival Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Recalling firm: Pride Mobility Products Corp., Duryea, PA, United States.
How to identify it
Lot Code: Quantum 4Front 2 0060650920019*6 K143383 D246699 41875 ITI Lot Code: Quantum Outback 0060650920024*0 K112815 D143578 41875 ITI Lot Code: Q6 Edge 3 Stretto 0060650920018*9 K143383 D246699 41875 ITI Lot Code: R-TRAK 0060650920022*6 K011993 D049085 41875 ITI Lot Code: Q6 Edge HD 0060650920005*9 K042612 D049086 41875 ITI Lot Code: Q6 Edge 2.0 0060650920004*2 K042612 D049086 41875 ITI Lot Code: Quantum 1450 0060650920009*7 K112815 D143578 41875 ITI Lot Code: Q6 Edge 2.0 (ilevel) 0060650920004*2 K143383 D246699 41875 ITI Lot Code: Q6 Edge 3 0060650920015*8 K143383 D246699 41875 ITI Lot Code: Q6 Edge 4 0060650920028*8 K143383 D246699 41875 ITI Lot Code: Quantum 4Front 2HD 0060650920020*2 K143383 D246699 41875 ITI Lot Code: 4Front 0060650920003*5 K143383 D246699 41875 ITI Lot Code: Quantum Rival 0060650920013*4 K011993 D049085 41875 ITI
The hazard
If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode.
What to do
Don't stop taking a prescribed medicine without talking to your doctor or pharmacist first. For other products, stop using them and ask the pharmacist, seller or maker what to do.
The notice doesn't give instructions for consumers, so this is general advice for health & beauty recalls. Check the official notice for the details.
Where it was sold
Worldwide - US Nationwide distribution including in the states of AZ, NJ, PA, OK, CO, IN, AR, KS, CT, MD, WI, TX, FL, WA, NY, MO, LA, UT, OR, VA, RI, CA, TN, MN, KY, NV, GA, WV, IL, OH, SC, WY, AL, MI, ME, NC, SD, DE, MA, NE, ND, IA, NH, NM, MT, ID, MS, DC, AK and the countries of Canada and Australia.
The official notice
This page is a summary of the notice published by U.S. Food and Drug Administration (enforcement reports), collected from U.S. Food and Drug Administration (enforcement reports). Check the original before you act on it.
Read the official notice (opens in a new tab)