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Health & beauty Canada Health product recall

RAPIDLab® 348EX System

The RAPIDLab 348EX System (model RAPIDLAB348EX) with lot/serial numbers B777, D065, and E457 is affected. Siemens Healthcare Diagnostics reports a software-related behavior that affects the calcium ion concentration adjusted to H 7.4 result when the instrument is connected to a laboratory information system (LIS); contact the manufacturer for more information.

What's being recalled

Companies: Siemens Healthcare Diagnostics Inc., 511 Benedict Ave, Tarrytown, New York, United States, 10591.

How to identify it

Affected products: RAPIDLab® 348EX System; Lot or serial number: B777; Model or catalogue number: RAPIDLAB348EX

Affected products: RAPIDLab® 348EX System; Lot or serial number: D065; Model or catalogue number: RAPIDLAB348EX

Affected products: RAPIDLab® 348EX System; Lot or serial number: E457; Model or catalogue number: RAPIDLAB348EX

The hazard

Siemens Healthcare is informing affected customers that a software-related behavior identified in the RAPIDLab® 348EX System associated with the calcium ion concentration adjusted to H 7.4 result when the instrument is connected to a Laboratory Information System (LIS).

What to do

Contact the manufacturer if you require additional information.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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