CanadaAffected products are Raz-AT, Raz-CAT, Raz-AP and Raz-SP mobile shower commode chairs (models Z300, Z303, Z100, Z200) with lot/serial numbers CAT201338, RAT221528, RAT219005, RAS216524 and RAS222398. Raz Design is implementing a safety enhancement after an incident in Canada in which an unauthorized modification of a Front and Rear Open (FAR) seat and improper reinstallation left an outside rear seat bracket disengaged and one side of the seat slipped off the frame; custom rear seat brackets and Frame Saver Clamps will be provided as a retrofit. Contact the manufacturer if you require additional information.
What's being recalled
Companies: Raz Design Inc., 135 Railside Road, Toronto, Ontario, Canada, M3A 1B7.
How to identify it
Affected products: Raz-CAT (Compact Attendant Tilt) Mobile Shower Commode Chair; Lot or serial number: CAT201338; Model or catalogue number: Z303
Affected products: Raz-AT (Attendant Tilt) Mobile Shower Commode Chair; Lot or serial number: RAT221528; Model or catalogue number: Z300
Affected products: Raz-AT (Attendant Tilt) Mobile Shower Commode Chair; Lot or serial number: RAT219005; Model or catalogue number: Z300
Affected products: Raz-SP (Self Propel) Mobile Shower Commode Chair; Lot or serial number: RAS216524; Model or catalogue number: Z200
Affected products: Raz-AP (Attendant Propel) Mobile Shower Commode Chair; Lot or serial number: RAS222398; Model or catalogue number: Z100
The hazard
Raz decided a safety enhancement action that we are implementing for the Front and Rear Open (FAR) seats. recently, an incident in Canada involved unauthorized modification of an FAR seat by a technician, followed by reinstallation without properly engaging the outside rear seat brackets. This resulted in one side of the seat slipping off the seat frame. In order to prevent this from occurring in the future, we have designed custom rear seat brackets that, when used in combination with Bodypoint's Frame Saver Clamps, prevent each of the Seat halves from shifting medially or laterally.
Raz will provide a retrofit kit and detailed installation instructions to customers for a safety enhancement.
What to do
Contact the manufacturer if you require additional information.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)