Canada
Vesta tankless hot water heaters — VESTA VRP/VRS models (all serial numbers) and VRS‑Plus/VRP‑Plus models with serial numbers starting with 6LM or 6LN, or starting with 6LO followed by A–F — are recalled. The exhaust duct can crack, allowing gases to escape inside the home and posing a carbon monoxide poisoning hazard that can result in death or serious injury. Consumers should immediately stop using the recalled water heater and contact VESTA.DS to have a certified technician install the free repair.
What's being recalled
This recall involves VESTA VRP/VRS Tankless Water Heaters.
For the VRS and VRP models, all serial numbers are subject to the recall.
For the VRS-Plus and VRP-Plus models, the following products are subject to the recall:
All products with serial numbers starting with 6LM and 6LN
For products with serial numbers starting with 6LO, if the next character is A, B, C, D, E, or F, then it is subject to recall.
Number sold: The company reported that 3,496 units of the affected products were sold in Canada and 36,700 were sold in the United States.
Time period sold: The affected products were sold from May 2017 to July 2025.
Place of origin: Manufactured in South Korea
Companies: Distributor: VESTA.DS, Inc., Ontario, California, USA; Manufacturer: Daesung Celtic Enersys, Eumseong-gun, Chungcheongbuk-do, Korea.
How to identify it
Models: VRS-150; Brand Name: VESTA.DS,Inc.; Model Number: ABB0945-A06310060; UPC Code: 680051565125; Colour: White
Models: VRS-199; Brand Name: VESTA.DS, Inc.; Model Number: ABB0945-A09310060; UPC Code: 680051565132; Colour: White
Models: VRP-150; Brand Name: VESTA.DS, Inc.; Model Number: ABB0845-A06310060; UPC Code: 680051565149; Colour: White
Models: VRP-199; Brand Name: VESTA.DS, Inc.; Model Number: ABB0845-A09310060; UPC Code: 680051565156; Colour: White
Models: VRS Plus-150; Brand Name: VESTA.DS, Inc.; Model Number: ABB1545-A06310060; UPC Code: 810139790051; Colour: Dark Grey
Models: VRS Plus-199; Brand Name: VESTA.DS, Inc.; Model Number: ABB1545-A09310060; UPC Code: 810139790068; Colour: Dark Grey
Models: VRP Plus-150; Brand Name: VESTA.DS, Inc.; Model Number: ABB1645-A06310060; UPC Code: 810139790037; Colour: Dark Grey
Models: VRP Plus-199; Brand Name: VESTA.DS, Inc.; Model Number: ABB1645-A09310060; UPC Code: 810139790044; Colour: Dark Grey
The hazard
The exhaust duct can crack, allowing gases to escape inside of the home, posing a carbon monoxide (CO) poisoning hazard that can result in death or serious injury.
As of October 10, 2025, the company has received 10 reports of cracked exhaust ducts in Canada, and no reports of injury or death. In the United States, the company has received 33 reports of cracked exhaust ducts and no reports of injury or death.
What to do
Consumers should immediately stop using the recalled water heater and contact VESTA.DS to have a certified technician install the free repair.
For more information, consumers can contact VESTA.DS by telephone at 1-888-505-5525, from 8:30am to 6pm ET, Monday through Friday, by email at condensingwaterheater@realtimeresults.net or online at www.recallrtr.com/condensingwaterheater or at https://www.vestahws.com and click on “Recall” under the “Documents/Support” tab at the top of the page for more information.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and VESTA.DS, Inc.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
