CanadaThe Vicks Sinus Steam Inhaler (VIH200CV1), lot/serial number 17824, sold by Kaz USA, Inc. (a Helen of Troy Company) is affected. It was recalled because it was distributed in Canada without the required Medical Device License (MDL) under Health Canada regulations. Consumers are asked to hold on to the product and to call toll‑free 1‑800‑827‑6712 or email bwconsumersupport@cs.helenoftroy.com for questions.
What's being recalled
Companies: Kaz Usa, Inc., A Helen Of Troy Company, 400 Donald Lynch Boulevard, Marlborough, Massachusetts, United States, 01752.
How to identify it
Affected products: Vicks Sinus Steam Inhaler (Vih200cv1); Lot or serial number: 17824; Model or catalogue number: VIH200CV1
The hazard
The Vicks Sinus Steam Inhaler was distributed in Canada without the required Medical Device License (MDL) under the Health Canada medical devices regulations.
What to do
Consumers are requested to hold on to the product and to call or email the consumer relations team at Kaz USA Inc., a Helen of Troy Company for questions related to their device.
Consumer relations number (toll free): 1-800-827-6712
Weblink: https://www.helenoftroy.com/CONTACT-US/
Email: bwconsumersupport@cs.helenoftroy.com
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)