South Korea
VOVA MagSafe Power Bank 10,000 mAh (model VA-111) made in China and sold under the VOVA brand is affected; the model identifier is VA-111. It was recalled because an abnormality in the battery cell may cause overheating during charging or use and in rare cases lead to smoke or fire. Stop using and charging the product immediately and apply for the recall through the VOVA customer service center or via the notice section/consultation chat on the VOVA website (www.vova.co.kr) for replacement or refund.
What's being recalled
Brand name: VOVA, Certification number: ZU101393-23001
Made in: China (People's Republic of).
How to identify it
Model: VA-111
The hazard
In some products, an abnormality in the battery cell may cause overheating during charging or use, and in rare cases this may lead to smoke generation or fire.
Therefore, a voluntary recall is being carried out to ensure consumer safety.
If abnormal overheating continues, there is a possibility that smoke generation or fire may occur, which could result in safety incidents such as burns or property damage.
Injuries: No injury has been reported
What to do
Immediately stop using and charging the product, and apply for the recall through the VOVA customer service center.
After you apply for the recall, we will proceed with product replacement or a refund in accordance with the provided guidance.
Please refrain from using the product until the recall has been completed.
Please submit your recall request via the notice section and consultation chat on the VOVA website (www.vova.co.kr).
The official notice
This page is a summary of the notice published by South Korea (via OECD GlobalRecalls), collected from OECD GlobalRecalls. Check the original before you act on it.
Read the official notice (opens in a new tab)
