United StatesWHILL Model C2 (indoor/outdoor battery-operated rear-wheel-drive powered wheelchair) with software versions before HMI 2.22 / MC 1.13, and WHILL Model F (indoor/outdoor foldable battery-operated rear-wheel-drive powered wheelchair) with software versions before HMI 2.23 / MC 1.05 are affected. They were recalled because a cyber vulnerability in Bluetooth Low Energy (BLE) communication was found by the CISA Vulnerability Disclosure Program.
What's being recalled
WHILL Model C2, with software versions before HMI: 2.22 / MC: 1.13; device is an indoor/outdoor battery-operated 2-wheel drive (rear-wheel drive) powered wheelchair.
WHILL Model F, with software versions before HMI: 2.23 / MC: 1.05; the device is an indoor/outdoor, foldable battery-operated 2-wheel drive (rear-wheel drive) powered wheelchair.
Recalling firm: Whill, Inc., Shinagawa, Japan.
How to identify it
UDI/DI 04570072300019, Serial Numbers: CB2307U25A0134, CB2307U25A0133, CB2307U25A0132, CB2307U25A0131, CB2307U25A0130, CB2307U25A0129, CB2307U25A0128, CB2307U25A0127, CB2307U25A0126, CB2307U25A0125, CB2307U25A0124, CB2307U25A0123, CB2307U25A0122, CB2307U25A0121, CB2307U25A0120, CB2307U25A0119, CB2307U25A0118, CB2307U25A0117, CB2307U25A0116, CB2307U25A0115, CB2207U25A0114, CB2207U25A0113, CB2207U25A0112, CB2207U25A0111, CB2207U25A0110, CB2207U25A0109, CB2207U25A0108, CB2207U25A0107, CB2207U25A0106, CB2207U25A0105, CB2207U25A0104, CB2207U25A0103, CB2207U25A0102, CB2207U25A0101, CB2207U25A0100, CB2207U25A0099, CB2207U25A0098, CB2207U25A0097, CB2207U25A0096, CB2207U25A0095, CB2207U25A0094, CB2207U25A0093, CB2207U25A0092, CB2207U25A0091, CB2207U25A0090, CB2207U25A0089, CB2207U25A0088, CB2207U25A0087, CB2107U25A0086, CB2107U25A0085, CB2107U25A0084, CB2107U25A0083, CB2107U25A0082, CB2107U25A0081, CB2107U25A0080, CB2107U25A0079, CB2107U25A0078, CB2107U25A0077, CB2107U25A0076, CB2107U25A0075, CB2107U25A0074, CB2107U25A0073, CB2107U25A0072, CB2107U25A0071, CB2107U25A0070, CB2107U25A0069, CB2107U25A0068, CB2107U25A0067, CB2307U2580068, CB2307U2580067, CB2307U2580066, CB2307U2580065, CB2307U2580064, CB2307U2580063, CB2307U2580062, CB2307U2580061, CB2307U2580060, CB2307U2580059, CB2307U2580058, CB2307U2580057, CB2307U2580056, CB2307U2580055, CB2307U2580054, CB2307U2580053, CB2307U2580052, CB2307U2580051, CB2307U2580050, CB2307U2580049, CB2307U2580048, CB2307U2580047, CB2307U2580046, CB2307U2580045, CB2307U2580044, CB2307U2580043, CB2307U2580042, CB2307U2580041, CB2307U2580040, CB2307U2580039, CB2307U2580038, CB2307U2580037, CB2307U2580036, CB2307U2580035, CB2307U2580034, CB2307U2580033, CB2307U2580032, CB2307U2580031, CB2207U2580030, CB2207U2580029, CB2207U2580028, CB2207U2580027, CB2207U2580026, CB2207U2580025, CB2207U2580024, CB2207U2580023, CB2207U2580022, CB2207U2580021, CB2207U2580020, CB2207U2580019, CB2207U2580018, CB2207U2580017, CB2207U2580016, CB2207U2580015…
The hazard
Cyber vulnerability of BLE communication was found by CISA VDP program.
What to do
Don't stop taking a prescribed medicine without talking to your doctor or pharmacist first. For other products, stop using them and ask the pharmacist, seller or maker what to do.
The notice doesn't give instructions for consumers, so this is general advice for health & beauty recalls. Check the official notice for the details.
Where it was sold
US: Kansas
The official notice
This page is a summary of the notice published by U.S. Food and Drug Administration (enforcement reports), collected from U.S. Food and Drug Administration (enforcement reports). Check the original before you act on it.
Read the official notice (opens in a new tab)