Canada
The recall affects XO Poppy 5000 mAh Magsafe Powerbanks in various colours and prints (USB‑C cable included), sold in Canada from May 2024 to March 2026 (about 30,000 units) with model numbers including PY‑PBK5M and PBK5M series listed in the notice. The lithium‑ion battery may overheat and melt at the port while charging, posing fire and burn hazards; consumers should stop using the powerbanks immediately and return them to any HomeSense, Winners, or Marshalls for a refund.
What's being recalled
This recall involves the XO Poppy Powerbank, Magsafe Compatible, 5000 mAh, in various colours and prints. A USB-C charging cable was included.
Number sold: The company reported that 30,000 units of the affected products were sold in Canada.
Time period sold: The affected products were sold from May 2024 to March 2026.
Place of origin: Manufactured in Vietnam.
Companies: Retailer: TJX Canada, Mississauga, Ontario, Canada; Manufacturer: Truststone Group, New York, NY,, USA.
How to identify it
Models:
PY-PBK5M-EY2
PY-PBK5M-CO4
PY-PBK5MH-T06
PY-PBK5M-F10
PY-PBK5M-B01
PY-PBK5M-CH1
PBK5M-DB1
PY-PBK5M-SC1
PY-PBK5M-GVF
PY-PBK5M-BW8
PY-PBK5M-BF2
PBK5M-F10
PY-PBK5M-T04
PY-PBK5M-T07
PY-PBK5MBC-LP1
PY-PBK5MAWN-ORN
PY-PBK5MAWN-BLU
PY PBK5MWN-BLS
PY-PBK5MWN-VD3
PY-PBK5MB-HEM
PY-PBK5MWN-CH1
PY-PBK5MWN-BW1
PY-PBK5MWN-CO5
PY-PBK5MB-SLV
PY-PBK5M-FL8
PY-PBK5M-R04
PY-PBK5M-T01
PY-PBK5M-LM4
PY-PBK5M-HPO
PY-PBK5M-F12
The hazard
The power bank’s lithium-ion battery may overheat and melt at the port while charging, posing fire and burn hazards.
As of August 11, 2026, the company has received no reports of incidents or injuries in Canada.
What to do
Consumers should immediately stop using the recalled power banks and return to any HomeSense, Winners, or Marshalls for a refund.
For more information, consumers can contact TJX Canada by telephone toll-free at 1-800-646-9466 between 9 a.m. to 5 p.m. EST, Monday through Friday or by visiting the Winners, HomeSense or Marshalls websites.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
United Kingdom
