United KingdomZwilling Enfinigy 1.5L Kettle and Enfinigy Pro 1.5L Kettle (sold in black, silver, gold and rose) are affected; check the label inside the appliance — the kettle is only affected if it says “MAX 1.5 L” or has a maximum capacity of “10” cups. They were recalled because the handles may loosen or break off during use, which can cause hot water to spill and scalding, and they do not meet the Electrical Equipment (Safety) Regulations 2016. Owners should stop using the product immediately and register for a refund or replacement at https://zwillingkettlerecall.expertinquiry.com/home or contact kettle-recall@zwilling.com or 0800 208 1310.
What's being recalled
Product Recall for Zwilling Enfinigy 1.5L Kettle & Enfinigy Pro 1.5L Kettle presenting a risk of burns.
Type: Electrical appliances and equipment - Kettles (Powered)
Brand: Zwilling
Models: Enfinigy 1.5L Kettle & Enfinigy Pro 1.5L
Colours: Black, Silver, Gold and Rose
Barcodes: 4009839537189, 4009839427169, 4009839537172, 4009839538957, 4009839538964, 4009839546211, 4009839546228
Country of Origin: Germany
Product Description: Range of kettles intended for domestic use. Users who are unsure whether their kettle is affected can check the capacity by looking at the label inside the appliance. The kettle is only affected if it says “MAX 1.5 L” or has a maximum capacity of “10” cups. Affected products were sold by retailers including Currys, Fenwicks, House of Fraser, Selfridges and Robert Dyas.
How to identify it
PSD case number: 2604-0078
Lead Authority: Local Authority Trading Standards
The hazard
The products present a risk of burns as the handles may loosen or break off entirely during use. This may cause hot water to spill from the kettle, creating a risk of scalding injuries to the user or bystanders in the immediate area, including small children.
The products do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
The products have been recalled from end users by Zwilling. Owners are advised to stop using the product immediately.
For more information and to register for a refund or replacement, please access: https://zwillingkettlerecall.expertinquiry.com/home, or contact Zwilling via kettle-recall@zwilling.com and 0800 208 1310.
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)
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