Canada
Zwilling Enfinigy Electric Kettle and Zwilling Enfinigy Electric Kettle Pro (1.5 L) marked “MAX 1.5 L” or showing a maximum capacity of “10” cups on the label inside the appliance are affected. They were recalled because the handle may loosen or break off during use, and in isolated cases this can cause hot water to spill and scald users or bystanders. Consumers should immediately stop using the recalled kettles and register for the return process to obtain a refund.
What's being recalled
This recall involves certain ZWILLING ENFINIGY Kettle (1.5 L) and ENFINIGY Kettle Pro (1.5 L). It applies to kettles that are marked “MAX 1.5 L” or indicate a maximum capacity of "10" cups. The capacity information is located on the label inside the appliance.
Number sold: The company reported that 43,963 units of the affected products were sold in Canada and 113,590 units were sold in the United States.
Time period sold: The affected products were sold from February 2020 to February 2026.
Place of origin: Manufactured in China
Companies: Importer: Zwilling JA Henckels Canada Ltd., Markham, Ontario, Canada; Distributor: Zwilling JA Henckels, LLC, Pleasantville, New York, United States of America; Manufacturer: Zhongshan AnBoEr Electrical Appliance Co., Ltd., Zhongshan City, Guangdong Province, China.
How to identify it
Product Name: ZWILLING ENFINIGY Electric kettle; PC/GTIN: 035886542252 /4009839542251; Product Colour: Black; Product Capacity: 1.5 L
Product Name: ZWILLING ENFINIGY Electric kettle; PC/GTIN: 035886524524 / 4009839524523; Product Colour: Silver; Product Capacity: 1.5 L
Product Name: ZWILLING ENFINIGY Electric kettle Pro; PC/GTIN: 035886542221 / 4009839542220; Product Colour: Black; Product Capacity: 1.5 L
Product Name: ZWILLING ENFINIGY Electric kettle Pro; PC/GTIN: 035886524531 / 4009839524530; Product Colour: Silver; Product Capacity: 1.5 L
Product Name: ZWILLING ENFINIGY Electric kettle Pro; PC/GTIN: 035886648213 / 4009839648212; Product Colour: Rose; Product Capacity: 1.5 L
Product Name: ZWILLING ENFINIGY Electric kettle Pro; PC/GTIN: 035886648220 / 4009839648229; Product Colour: Gold; Product Capacity: 1.5 L
Product Name: ZWILLING ENFINIGY Electric kettle Pro; PC/GTIN: 035886660512 / 4009839660511; Product Colour: Pure-white; Product Capacity: 1.5 L
The hazard
The handle of the water kettles may loosen or break off entirely during use. In isolated cases, the product defect may cause hot water to spill from the kettle, creating a risk of scalding injuries to the user or bystanders in the immediate area, including small children.
As of May 13, 2026, the company has received 21 reports of incidents in Canada and 1 report of potential injury. In the United States, the company has received 96 reports of incidents and 1 report of potential injury.
What to do
Consumers should immediately stop using the recalled products and register for the return process to get a refund.
For more information, consumers can contact Zwilling by telephone at 1-866-963-4583, Monday to Friday 9:00 am to 5:00 pm EST, by email at enfinigy-kettle-recall@zwilling.com or visit the company’s website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), ZWILLING J.A. Henckels, LLC, and Zwilling JA Henckels Canada Ltd.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
United Kingdom
