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Health & beauty Canada Health product recall

Allura Xper and Allura CV20 Systems

Philips Allura Xper and Allura CV20 systems with a Laird cooling unit are affected, specifically Allura Xper FD10/10 (model 722027, lot/serial 306) and Allura Xper FD20 (model 722028, lot/serials 1655 and 307). They were recalled because some systems may lack a drip tray beneath the cooling unit, allowing leaking coolant to contact electrical components and potentially cause electrical short-circuits, system shutdown, smoke, sparks or fire. Contact the manufacturer for additional information.

What's being recalled

Companies: Philips Medical Systems Nederland B.V., Veenpluis 6, Best, Netherlands, 5684 PC.

How to identify it

Affected products: Allura Xper FD10/10 (Product Of Alluraclarity Family); Lot or serial number: 306; Model or catalogue number: 722027

Affected products: Allura Xper FD20 (Product Of Alluraclarity Family); Lot or serial number: 1655; Model or catalogue number: 722028

Affected products: Allura Xper FD20 (Product Of Alluraclarity Family); Lot or serial number: 307; Model or catalogue number: 722028

The hazard

Philips has identified a potential safety issue in certain Philips Allura Xper and Allura CV20 Systems that have a Laird cooling unit installed which may result in a loss of imaging functionality and/or thermal events.

Certain Philips Allura Xper and Allura CV20 systems use a Laird cooling unit to control the flat detector's temperature. This cooling unit is housed in a system cabinet in the technical room.

Philips has identified that a limited number of Allura Xper and Allura CV20 systems may lack a drip tray beneath the cooling unit. This component is intended to prevent potential leaking coolant liquid from contacting electrical components. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown. Electrical short-circuits could cause elevated temperatures in insulating materials, which may result in smoke formation. In severe cases, deterioration of insulation could produce sparks, and combined with flammable coolant liquid and high temperatures, lead to fire.

What to do

Contact the manufacturer if you require additional information.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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