Skip to content

Health & beauty Canada Health product recall

ApexPro Carescape Telemetry Server

ApexPro Carescape Telemetry Server products are affected: Carescape Telemetry Server Ark-2250l (model 5697603) and Apexpro Host Software Ark2250 V6.0 (model 5878202); affected units have serial/lot numbers longer than 10 digits—contact the manufacturer to identify yours. They were recalled because a persistent “no comm” or “off network” condition at the Carescape Central Station or CIC Pro Clinical Information Center can cause loss of ECG and SpO2 monitoring. Contact the manufacturer for additional information.

What's being recalled

Companies: Ge Medical Systems Information Technologies Inc., 3114 N Grandview Blvd, Waukesha, Wisconsin, United States, 53188.

How to identify it

Affected products: Carescape Telemetry Server Ark-2250l; Lot or serial number: More than 10 numbers, contact manufacturer.; Model or catalogue number: 5697603

Affected products: Apexpro Host Software Ark2250 V6.0; Lot or serial number: More than 10 numbers, contact manufacturer.; Model or catalogue number: 5878202

The hazard

Potential loss of ECG and SPo2 monitoring involving ApexPro Carescape Telemetry Server V5.0 and V6.0 can result from a persistent no comm or off network condition at the Carescape Central Station or CIC Pro Clinical Information Center.

What to do

Contact the manufacturer if you require additional information.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

All guides

Search by name, description or tag. Press Enter to see every match.