CanadaPhilips Azurion R3.0 systems are affected — models Azurion 7 M20 (722234), Azurion 5 M12 (722231), Azurion 7 M12 (722233), Azurion 3 M12 (722229), Azurion 3 M15 (722230), Azurion 7 B12 (722235), Azurion 7 B20 (722236), and Azurion 5 M20 (722232). The recall was issued because nine software issues may result in loss of X‑ray imaging functionality, loss of motorized movement, incorrect image content, or loss of data. Contact the manufacturer for additional information.
What's being recalled
Companies: Philips Medical Systems Nederland B.V., Veenpluis 6, Best, Netherlands, 5684 PC.
How to identify it
Affected products: Azurion 7 M20; Lot or serial number: Not applicable.; Model or catalogue number: 722234
Affected products: Azurion 5 M12; Lot or serial number: Not applicable.; Model or catalogue number: 722231
Affected products: Azurion 7 M12; Lot or serial number: Not applicable.; Model or catalogue number: 722233
Affected products: Azurion 3 M12; Lot or serial number: Not applicable.; Model or catalogue number: 722229
Affected products: Azurion 3 M15; Lot or serial number: Not applicable.; Model or catalogue number: 722230
Affected products: Azurion 7 B12; Lot or serial number: Not applicable.; Model or catalogue number: 722235
Affected products: Azurion 7 B20; Lot or serial number: Not applicable.; Model or catalogue number: 722236
Affected products: Azurion 5 M20; Lot or serial number: Not applicable.; Model or catalogue number: 722232
The hazard
Philips has identified nine software issues affecting Azurion R3.0 systems that may result in loss of imaging (X-ray) functionality, and/or loss of motorized movement, and/or incorrect image content, and/or loss of data.
What to do
Contact the manufacturer if you require additional information.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)