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Health & beauty Canada Health product recall

Azurion Systems

Azurion Systems (models Azurion 7 M12, 7 B12, 5 M20, 7 M20 and 7 B20; catalogue numbers 722233, 722223, 722078, 722067, 722235, 722232, 722224, 722079, 722234, 722068, 722226, 722236) are affected. Philips identified two software-related issues in Azurion R2.x.10, R3.0, R3.1 and R4.0 that may cause image quality degradation and, for systems with an AD7X table, loss of geometry movements, which may result in delay of therapy, procedural complications and/or inappropriate treatment. Contact the manufacturer if you require additional information.

What's being recalled

Companies: Philips Medical Systems Nederland B.V., Veenpluis 6, Best, Netherlands, 5684 PC.

How to identify it

Affected products: Azurion 7 M12; Lot or serial number: Not applicable.; Model or catalogue number: 722233

Affected products: Azurion 7 M12; Lot or serial number: Not applicable.; Model or catalogue number: 722 223

Affected products: Azurion 7 M12; Lot or serial number: Not applicable.; Model or catalogue number: 722078

Affected products: Azurion 7 B12; Lot or serial number: Not applicable.; Model or catalogue number: 722067

Affected products: Azurion 7 B12; Lot or serial number: Not applicable.; Model or catalogue number: 722235

Affected products: Azurion 5 M20; Lot or serial number: Not applicable.; Model or catalogue number: 722232

Affected products: Azurion 7 M20; Lot or serial number: Not applicable.; Model or catalogue number: 722 224

Affected products: Azurion 7 M20; Lot or serial number: Not applicable.; Model or catalogue number: 722079

Affected products: Azurion 7 M20; Lot or serial number: Not applicable.; Model or catalogue number: 722234

Affected products: Azurion 7 B20; Lot or serial number: Not applicable.; Model or catalogue number: 722068

Affected products: Azurion 7 B20; Lot or serial number: Not applicable.; Model or catalogue number: 722 226

Affected products: Azurion 7 B20; Lot or serial number: Not applicable.; Model or catalogue number: 722236

The hazard

Philips has identified two software-related issues affecting Azurion R2.x.10, R3.0, R3.1 and R4.0 systems that may result in delay of therapy, procedural complications and/or inappropriate treatment.

Issue 1: Image quality degradation

Issue 2: Loss of geometry movements - Applicable to systems with an AD7X table only

What to do

Contact the manufacturer if you require additional information.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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