United KingdomBenQ GV31 Portable Mini Projector (model GV31, barcode 4718755092220) — a white mini portable projector with a rotating lens — is affected. It was recalled because the battery may overheat and enter thermal runaway, causing a fire, and the product does not meet the Electrical Equipment (Safety) Regulations 2016. Owners should stop using the product immediately and apply for a battery replacement or device upgrade (GV32) via the BenQ recall page or contact the BenQ service hotline on (+44) (0) 207 216 0039.
What's being recalled
Product Recall for BenQ GV31 Portable Mini Projector presenting a risk of Fire.
Type: Communication and media equipment - Projection Systems
Brand: BenQ
Barcode: 4718755092220
Model: GV31
Country of Origin: China
Product Description: White mini portable projector with rotating lens.
How to identify it
PSD notification number: 2605-0190
Notified by: Office for Product Safety and Standards
The hazard
The product presents a risk of fire as it has been identified that the battery may overheat and enter into thermal runaway, causing a fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
The product has been recalled from end users by BenQ.
Consumers are asked to stop using the product immediately. To apply for a battery replacement or a device upgrade (GV32), please visit: BenQ Recall . Consumers can also contact the BenQ service hotline on (+44) (0) 207 216 0039.
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)
Taiwan
Canada