Canada
Finnleo, Tylo, Polar, Radiant Health, Helo and related saunas and infrared kits (includes B Series, IG Series, S Series, IS Series, Kiruna, Kiruna Hybrid IS, Pause, Sentinel, Sentinel Hybrid, Elite and other listed models) can be identified by Saunalogic, Infralogic, Carbonflex or Tylö on the control panel, or by the brand badge, manual or logo handle. They were recalled because the infrared panels can short circuit and overheat, posing a fire and burn hazard; consumers should stop using the product and contact Sauna360 to schedule a free in‑home repair.
What's being recalled
This recall involves Finnleo, Tylo, Polar, Radiant Health, and Helo brand saunas and infrared (“IR”) kits, which were sold separately. The models affected by the recall are the B Series, IG Series, S Series, IS Series, Kiruna, Kiruna Hybrid IS, Pause, Sentinel, Sentinel Hybrid and Elite. Customers who purchased custom rooms built with IR panels can check for the words “Saunalogic,” “Infralogic,” “Carbonflex,” or “Tylö” on their control panel or locate their product manual. Customers who purchased pre-configured IR sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle.
Number sold: The company reported that 6,758 units of the affected products were sold in Canada and 41,580 were sold in the United States.
Time period sold: The affected products were sold from January 2013 to August 2026.
Place of origin: Manufactured in China
Companies: Manufacturer: Sauna360, Cokato, Minnesota, United States of America.
How to identify it
Product Type: Sauna; Brand: Finnleo; Series: IS Series; Model: IS44, IS44-15, IS44-20, IS440-15, IS440-20, and IS565
Product Type: Sauna; Brand: Finnleo; Series: S Series; Model: S810, S820, S825, S830, S840, S870, and S880
Product Type: Sauna; Brand: Finnleo; Series: Sentinel; Model: Sentinel 3
Product Type: Sauna; Brand: Finnleo; Series: Sentinel Hybrid; Model: Sentinel Hybrid 2-20 and Sentinel Hybrid 3
Product Type: Sauna; Brand: Helo; Series: S Series; Model: S820 and S870
Product Type: Sauna; Brand: Radiant Health; Series: Elite; Model: IG810, IG820, IG825, IG830, IG840, IG870, and IG880
Product Type: Sauna; Brand: Radiant Health; Series: Pause; Model: Pause 1H, Pause 1H CA, Pause 2H, Pause 2H CA, Pause 2.5H, Pause 2.5H CA, Pause 3H, and Pause 3H CA
Product Type: Sauna; Brand: Sauna360; Series: E Series; Model: E510, E570, and E580
Product Type: Sauna; Brand: Saunatec; Series: B Series; Model: B200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, and B880C
Product Type: Sauna; Brand: Tylo; Series: IG Series; Model: IG810, IG820, IG830, IG840, IG870, and IG880
Product Type: Sauna; Brand: Tylo; Series: Kiruna; Model: Kiruna 1, Kiruna 2, and Kiruna 3
Product Type: Sauna; Brand: Tylo; Series: Kiruna Hybrid; Model: Kiruna Hybrid 2-15, Kiruna Hybrid 2-20, and Kiruna Hybrid 3
Product Type: Sauna; Brand: Tylohelo; Series: B Series; Model: B200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, and B880C
Product Type: Sauna; Brand: Tylohelo; Series: S Series; Model: S810, S820, S825, S830, S840, S870, and S880
Product Type: Sauna; Brand: No brand; Series: S Series; Model: S810, S820, S825, S830, S840, S870, and S880
Product Type: Infrared kits; Brand: Saunatec; Series: Custom/Semi-Custom (IR/IS/Hybrid); Model: Carbonflex
Product Type: Infrared kits; Brand: Tylo; Series: Custom/Semi-Custom (IR/IS/Hybrid); Model: Saunalogic
Product Type: Infrared kits; Brand: Helo; Series: Custom/Semi-Custom (IR/IS/Hybrid); Model: Saunalogic
Product Type: Infrared kits; Brand: Finnleo; Series: Custom/Semi-Custom (IR/IS/Hybrid); Model: Saunalogic
Product Type: Infrared kits; Brand: Amerec; Series: Custom/Semi-Custom (IR/IS/Hybrid); Model: Saunalogic
Product Type: Infrared kits; Brand: Finnleo; Series: Custom/Semi-Custom (IR); Model: Infralogic
Product Type: Infrared kits; Brand: Saunatec; Series: Custom/Semi-Custom (IR/IS/Hybrid); Model: Saunalogic
Product Type: Infrared kits; Brand: Tylohelo; Series: Custom/Semi-Custom (IR/IS/Hybrid); Model: Saunalogic
Product Type: Infrared kits; Brand: Tylo; Series: Custom/Semi-Custom (IR); Model: Aspire
Product Type: Infrared kits; Brand: Tylo; Series: Custom/Semi-Custom (IR/IS/Hybrid); Model: Bliss
The hazard
The infrared panels can short circuit, causing them to overheat, posing a fire and burn hazard.
As of September 10, 2026, the company has received 5 reports of incidents and no reports of injury in Canada. In the United States and internationally, the company has received 67 reports of incidents and no reports of injuries.
What to do
Consumers should immediately stop using the recalled product and contact Sauna360 to schedule a free in-home repair from a professional installer.
For more information, consumers can contact Sauna360 by telephone at 1-866-936-5962, 8 a.m. to 5 p.m. ET, Monday to Friday or by email at recall@sauna360.com.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Sauna360.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
