Canada2016–2019 Ford POLICE INTERCEPTOR UTILITY (EXPLORER) and 2016–2019 Ford EXPLORER SUVs are affected, identified by make and model years. The roof rail covers on some vehicles could become loose and detach while driving, and repairs completed under Ford customer satisfaction program 20N11 may not have been effective, creating a hazard and increasing crash risk. Ford will notify owners by mail and advise taking the vehicle to a dealership for inspection and, if necessary, to have the roof rail covers secured.
How to identify it
2016–2019 Ford POLICE INTERCEPTOR UTILITY (EXPLORER)
2016–2019 Ford EXPLORER
The hazard
On certain vehicles, the repairs completed by a Ford dealer during customer satisfaction program 20N11 may not be effective. As a result, a second repair is required.
On certain vehicles, the roof rail covers could become loose and detach while driving.
Note: This recall is an expansion of Transport Canada recall no. 2021-267. Vehicles repaired under that recall don't require this repair.
A roof rail cover that detaches while driving could create a hazard for other road users and increase the risk of a crash.
What to do
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, secure the roof rail covers.
The official notice
This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
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