Affected vehicles are 2017–2019 Ford EXPLORER SUVs, including the POLICE INTERCEPTOR UTILITY (EXPLORER). The outer ball joint for the rear suspension toe link(s) may seize and the toe link(s) could break while driving, causing a sudden loss of vehicle stability and increasing the risk of a crash. Ford will notify owners by mail and advises taking the vehicle to a dealership to replace the rear suspension toe links.
How to identify it
2017–2019 Ford EXPLORER
2017–2019 Ford POLICE INTERCEPTOR UTILITY (EXPLORER)
The hazard
On certain vehicles, the outer ball joint for the rear suspension toe link(s) may seize. If this happens, the toe link(s) could break while driving. This could cause a sudden loss of vehicle stability.
A loss of vehicle stability could cause a loss of control and increase the risk of a crash.
What to do
Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the rear suspension toe links.
The official notice
This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)