Canada
What's being recalled
This recall involves the Gobi Heat Rechargeable Hand Warmer Pair. The hand warmers are only available in a black/gray colour.
Number sold: The company reported that 47 units of the affected products were sold in Canada and 5250 were sold in the United States.
Time period sold: The affected products were sold from October 2024 to March 2026.
Place of origin: Manufactured in China.
Companies: Retailer: Dragon Gear Inc. dba Gobi Heat, Celina, Ohio, United States of America; Manufacturer: Shenzhen Street Cat Technology Co., Ltd., Shenzhen, Guangdong, China.
How to identify it
Product: Gobi Heat Rechargeable Hand Warmer Pair; Model: Gobi Heat SKU HW-PR/UT3053; UPC: 810141672550
The hazard
The internal temperature control may fail, causing overheating and posing a potential burn or fire hazard.
As of September 22 2026, the company has received no reports of incidents or injuries in Canada or the United States.
What to do
Consumers should immediately stop using the recalled product and contact Gobi Heat for further instructions to obtain a refund and dispose of the product.
Consumers must safely dispose of the items in such a way that they cannot be used again. Contact your municipality for instructions on how to safely transport and dispose of lithium-ion batteries. Batteries are considered hazardous waste. Do not place them in household garbage.
For more information, consumers can contact Gobi Heat by telephone at 1-888-462-4743, from 9:00 a.m. to 5:00 p.m. Mountain Standard Time, Monday to Friday, by email at recall@gobiheat.com or visit the company website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Dragon Gear Inc. doing business as Gobi Heat.
Please note the the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
