CanadaHard disk drives in the PCS of Philips Azurion and Allura systems are affected. Affected models include Allura Xper FD20/FD15/FD10 variants (catalogue numbers 722035, 722058, 722028, 722029, 722038, 722026, 001443, 722027) and Azurion 7 M12/M20 and 7 B12/B20 (catalogue numbers 722223, 722078, 722067, 722068, 722224, 722079). Philips identified the HDDs may show decreased performance as they age, particularly beyond six years, which can lead to loss of imaging functionality and, for Allura systems, loss of motorized movement or data; a restart may temporarily restore functionality. Contact the manufacturer if you require additional information.
What's being recalled
Companies: Philips Medical Systems Nederland B.V., Veenpluis 6, Best, Netherlands, 5684 PC.
How to identify it
Affected products: Allura Xper FD20 OR Table (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722035
Affected products: Allura Xper FD20/15; Lot or serial number: Not applicable.; Model or catalogue number: 722058
Affected products: Allura Xper FD20 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722028
Affected products: Allura Xper FD20/10 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722029
Affected products: Azurion 7 M12; Lot or serial number: Not applicable.; Model or catalogue number: 722 223
Affected products: Azurion 7 M12; Lot or serial number: Not applicable.; Model or catalogue number: 722 078
Affected products: Azurion 7 B12; Lot or serial number: Not applicable.; Model or catalogue number: 722 067
Affected products: Allura Xper FD20/20 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722038
Affected products: Allura Xper FD10 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722026
Affected products: Azurion 7 B20; Lot or serial number: Not applicable.; Model or catalogue number: 722 068
Affected products: Allura Xper FD10; Lot or serial number: Not applicable.; Model or catalogue number: 001443
Affected products: Allura Xper FD10/10 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722027
Affected products: Azurion 7 M20; Lot or serial number: Not applicable.; Model or catalogue number: 722 224
Affected products: Azurion 7 M20; Lot or serial number: Not applicable.; Model or catalogue number: 722 079
The hazard
Philips has identified that Hard Disk Drives (HDDs) used in the PCS of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may, depending on the specific system PC in which the affected HDD is installed, result in loss of imaging functionality. Additionally, in Allura systems, this may lead to loss of motorized movement, or loss of data. In some cases, a system restart may temporarily restore functionality.
What to do
Contact the manufacturer if you require additional information.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)