Canada2024 Honda PROLOGUE and 2024 Honda ZDX vehicles are affected; you can recognise them by the model and 2024 model year. A software problem could cause the instrument cluster and infotainment display to go blank while driving and may prevent the rearview camera image from appearing when shifted into reverse, reducing visibility and disabling speedometer, warnings and tell‑tales. Honda will notify owners by mail and advise taking the vehicle to a dealership to update the radio control module software.
How to identify it
2024 Honda PROLOGUE
2024 Honda ZDX
The hazard
On certain vehicles, a software problem could cause the instrument cluster and infotainment system display to go blank while driving. As a result, you may not be able to see certain information about the vehicle, including the speedometer, warnings, and tell-tales. Additionally, when the transmission is shifted into reverse gear, the rearview camera image may not appear on the display.
Warnings, tell-tales and gauges that don't display could increase the risk of a crash. A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
What to do
The company will notify owners by mail and advise you to take your vehicle to a dealership to update the radio control module software.
The official notice
This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)