Canada
Hydromassage Rotary jets found inside certain Hot Spring Spas Highlife Collection models (Grandee GGN, Envoy KKN, Vanguard VVN, Aria ARN, Prodigy HN, Sovereign IIN, Jetsetter JJN, Jetsetter LX JTN) and sold as replacement parts are affected; the serial number on the spa’s base pan begins with the model designator and contains a D or E plus the production quarter numbers listed. The jets’ suction can cause hair entanglement, posing entrapment and drowning hazards. Consumers should immediately stop using the affected jets, turn the jet face clockwise to turn them off, and contact Watkins Wellness for instructions to receive free replacement jet inserts.
What's being recalled
This recall involves Hydromassage Rotary jets found in the following eight spa models from the 2023, 2024 and 2025 Highlife Collection spas. They are also sold as replacement parts. The model designator is the three letters in brackets after the model name.
Grandee (GGN)
Envoy (KKN)
Vanguard (VVN)
Aria (ARN)
Prodigy (HN)
Sovereign (IIN)
Jetsetter (JJN)
Jetsetter LX (JTN)
The serial number is located on the right side of the spa’s base pan. The model designator is at the beginning of the serial number. The serial number will either show a letter D or E. The three numbers following the letter indicates the spa production quarter.
If the serial number contains the letter D or E and the following production quarter three numbers, the spa jets are included in the recall:
Number sold: The company reported that 2,606 units (853 spas and 1,753 jets) of the affected products were sold in Canada and 32,900 units were sold in the United States.
Time period sold: The affected products were sold from October 2022 to October 2025.
Place of origin: Manufactured in China
Companies: Manufacturer: Watkins Manufacturing Corporation, Vista, California, United States of America; Distributor: Rising Dragon, Guangzhou, China.
How to identify it
Year: 2022; Production Quarter: (D or E)422
Year: 2023; Production Quarter: (D or E)123; Production Quarter: (D or E)223; Production Quarter: (D or E)323; Production Quarter: (D or E)423
Year: 2024; Production Quarter: (D or E)124; Production Quarter: (D or E)224; Production Quarter: (D or E)324; Production Quarter: (D or E)424
Year: 2025; Production Quarter: (D or E)125; Production Quarter: (D or E)225; Production Quarter: (D or E)325; Production Quarter: (D or E)425
The hazard
The Hydromassage Rotary jet suction force can cause hair entanglement, posing a risk of entrapment and drowning hazards.
As of February 10, 2026, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received one incident report and no injuries.
What to do
Consumers should immediately stop using the recalled product, turn off the affected Hydromassage Rotary jets by turning the jet face clockwise and contact Watkins Wellness for instructions on how to receive free replacement jet inserts.
For more information, consumers can contact Watkins Wellness by telephone toll-free at 1-888-450-5748 from 8:00 a.m. to 5:00 p.m. EST, Monday through Friday, by email at jetrecall@watkinsmfg.com or visit the Hot Spring Spas website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Watkins Manufacturing Corporation.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
