CanadaCertain 2025 Mercedes‑Benz eSprinter light trucks and vans in Canada are affected; the recall applies to specified 2025 Mercedes‑Benz SPRINTER models. The reverse sound of the pedestrian warning system may not be loud enough, and Canadian regulations require electric vehicles to make a minimum sound level at low speeds. Mercedes‑Benz will notify owners by mail and advise taking the vehicle to a dealership to update the pedestrian alert sound software.
How to identify it
2025 Mercedes-Benz SPRINTER
The hazard
On certain electric vehicles, the reverse sound of the pedestrian warning system may not be loud enough. Canadian regulations require electric vehicles to make a minimum sound level when operating at low speeds.
Note: This recall only affects certain eSprinter models.
A pedestrian warning system that isn't loud enough could create an increased risk of injury for other road users.
What to do
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the pedestrian alert sound software.
The official notice
This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
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