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2023 Mercedes-Benz EQB CLASS recall: high voltage

2023 Mercedes‑Benz EQB CLASS SUVs are affected; identifiers match the 2023 Mercedes‑Benz EQB CLASS. Certain vehicles may have a problem inside the high‑voltage battery that could cause battery modules to overheat and short circuit, creating a fire risk, and one vehicle’s previous recall repairs (recall 5496507 / Transport Canada no. 2025‑527) may not have been completed correctly, requiring a second repair. Mercedes‑Benz recommends setting the vehicle’s maximum charge to 80% until recall repairs are completed and will notify owners by mail to take the vehicle to a dealership to update the battery management system software.

How to identify it

2023 Mercedes-Benz EQB CLASS

The hazard

On one vehicle, the recall repairs completed by a Mercedes-Benz dealer during recall 5496507 (Transport Canada recall no. 2025-527) may not have been done correctly. As a result, a second repair is required.

On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery modules could overheat and short circuit.

A short circuit in the high-voltage battery can create a fire risk.

What to do

To reduce the safety risk, Mercedes-Benz recommends that you set the maximum charge setting of your vehicle at 80% until the recall repairs are completed. Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the battery management system software.

The official notice

This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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