CanadaThe 2024 Mercedes‑Benz EQE SUV in Canada is affected; owners can recognise it by the model and year. It was recalled because a software problem could cause the pedestrian warning system (acoustic vehicle alerting system, AVAS) not to work properly, which could increase the risk of injury. Mercedes‑Benz will notify owners by mail and advise them to take their vehicle to a dealership to update the AVAS software.
How to identify it
2024 Mercedes-Benz EQE SUV
The hazard
On certain electric vehicles, a software problem could cause the pedestrian warning system not to work properly. Canadian regulations require electric vehicles to make a minimum sound level when operating at low speeds.
A pedestrian warning system that doesn't work properly could create an increased risk of injury for other road users.
What to do
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the acoustic vehicle alerting system (AVAS) software.
The official notice
This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
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