Canada
MHZ Duo Soft Roller Shade (Duo Soft 04-3307, R_03 pumping hoist, product code 330704000; production dates 06.11.2024–13.05.2026; colours white, black, silver and anthracite) can be identified by information on the roller tube after exposing the fabric to full length. Health Canada recalled it because the blinds may release small parts that present a choking hazard. Consumers should contact MHZ-NA Blinds & Shading Solutions Inc. at 1-800-720-5087 or info@mhz-na.com to obtain a free end cap replacement kit and may continue to use the product while waiting.
What's being recalled
Number sold: The company reported that 70 units of the affected products were sold in Canada.
Time period sold: The affected products were sold from November 2024 to May 2026.
Place of origin: Manufactured in Germany
Companies: Importer: MHZ-NA Blinds & Shading Solutions Inc., Vancouver, BC, Canada; Manufacturer: MHZ Hachtel GmbH & Co. KG, Leinfelden-Echterdingen, Germany.
How to identify it
This recall involves MHZ Duo Soft Roller Shade. Duo Soft 04-3307 is a roller shade R_03 pumping hoist with product code 330704000, production date between 06.11.2024 and 13.05.2026 and in colours white, black, silver and anthracite.
Information can be found on the roller tube after exposing fabric to full length.
Other similar products that may contain non-compliant end caps include models:
• R_03 Open Roll Model Numbers: 04-3303, 04-3304, 04-3305
• R_03 Fascia Model Numbers: 04-3313, 04-3314, 04-3315, 04-3317
• R_03 Cassette Model Numbers: 04-3343, 04-3344, 04-3345, 04-3346
The hazard
Health Canada has determined that the Roller blinds do not meet the Corded Window Coverings Regulations. The blinds could potentially release small parts that present a choking hazard to young children.
As of May 14, 2026, the company has received no reports of incident or injury in Canada.
What to do
Consumers should immediately contact MHZ-NA Blinds & Shading Solutions Inc. to obtain a free end cap replacement kit. Consumers may continue to use the product while waiting for the end cap replacement kit.
For more information, consumers can contact MHZ-NA Blinds & Shading Solutions Inc. by telephone at 1-800-720-5087, 8:30-3:30 PM PST, Monday to Friday, by email at info@mhz-na.com or visit the company website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
