Canada2022–2023 Nova Bus LFS ARTIC electric transit buses by Nova Bus are affected; identify them by model and model years. A problem with the auxiliary heater contactor box could shut down the high-voltage system and cause a loss of power to the wheels, increasing crash and injury risk. Nova Bus will notify owners by mail and provide instructions to replace the auxiliary heater contactor box.
How to identify it
2022–2023 Nova Bus LFS ARTIC
The hazard
On certain electric transit buses, a problem with the auxiliary heater contactor box could cause the high-voltage system to shut down. If this happens, there could be a loss of power to the wheels.
A loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
What to do
Nova Bus will notify owners by mail and provide you with instructions for how to replace the auxiliary heater contactor box.
The official notice
This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)