AustraliaOptima step‑through e-bikes in the Asphalt and Comfort models with a VIN containing SNKIN19A are affected. They were recalled because a fault in the frame welding may cause the frame to break while in use, risking death, serious injury or property damage. Stop using the bike and check the VIN engraved on the frame; if it contains SNKIN19A contact your nearest ORBEA dealer to arrange a free replacement or contact ORBEA for assistance (0400 261 990, scampo@orbea.com, https://www.orbea.com/en-au/contact).
What's being recalled
Optima step-through e-bikes in two models:
Asphalt
Comfort
Affected models have a VIN containing SNKIN19A.
Please see attached list of affected warranty numbers.
The hazard
A fault in the bike’s frame welding may cause the frame to break while in use.
Risk of death, serious injury or property damage (including to other road users) if the bike’s frame breaks while in use and causes an accident.
What to do
Stop using the bike and check the VIN engraved on the frame.
If the bike’s VIN contains SNKIN19A, contact your nearest ORBEA dealer to arrange for a free replacement.
Contact ORBEA if you require further assistance or information with this recall.
Contact
ORBEA
Call: 0400 261 990
Email: scampo@orbea.com
Visit: https://www.orbea.com/en-au/contact
The official notice
This page is a summary of the notice published by Product Safety Australia (ACCC), collected from Product Safety Australia (ACCC). Check the original before you act on it.
Read the official notice (opens in a new tab)