AustraliaOwners of the True Blue rechargeable robotic pool cleaner sold at Bunnings Warehouse are affected — check the attached list of serial numbers and the serial number under the hood to identify your unit. The lithium‑ion battery may overheat and ignite if charged in hot weather or direct sunlight; incidents have occurred, posing risk of serious injury, death and property damage. Stop using the cleaner, unplug it and place it in a cool place, then call True Blue Customer Service on 1300 827 665 to arrange free courier collection and refund.
What's being recalled
Rechargeable robotic swimming pool cleaner.
Please see attached list of affected serial numbers.
The hazard
The affected product’s lithium-ion battery may overheat and ignite if charged in hot weather or direct sunlight and catch fire.
Risk of serious injury or death and property damage if the cleaner ignites and causes a fire. Incidents of the cleaner catching fire while charging have occurred.
What to do
Stop using the robotic pool cleaner immediately. Unplug it and place it in a cool place.
Call the True Blue Customer Service number to arrange for a courier to collect the robotic pool cleaner, free of charge.
You will need to provide your details, contact information, including the serial number of the robotic pool cleaner (available under the hood).
Once the robotic pool cleaner has been collected, the courier will provide you with a receipt and you will be contacted by Bunnings, who will arrange the payment of a full refund.
Contact
True Blue Customer Service
Call: 1300 827 665
The official notice
This page is a summary of the notice published by Product Safety Australia (ACCC), collected from Product Safety Australia (ACCC). Check the original before you act on it.
Read the official notice (opens in a new tab)