AustraliaYoyo (M) Portable Bluetooth Speakers sold in pairs (light grey, dark grey and blue) are affected; each speaker has a serial number on its underside in the format FD C109XX XXXX XXXX and all serial numbers are affected. They were recalled because the internal lithium‑ion battery pack can overheat and catch fire, with incidents including during charging that have caused property damage and risk of serious injury or death. Stop using affected speakers and disconnect from power, complete the online form at https://www.cambridgeaudio.com/row/en/product-safety/yoyo-m-au with the reference, serial number and a photo, Cambridge Audio will provide a refund after verification and instructions for safe disposal, and do not place the product in household rubbish or recycling.
What's being recalled
Portable rechargeable Bluetooth loudspeakers powered by an internal lithium-ion battery pack, charged via the supplied mains adaptor. The speakers are sold in pairs in light grey, dark grey and blue colours.
Each Yoyo (M) speaker has a serial number printed on its underside, in the format FD C109XX XXXX XXXX. The characters after "FD" are the model reference. All serial numbers are affected.
The hazard
The lithium-ion battery pack in the speaker can overheat and catch fire when being used or when being charged.
Risk of serious injury, death and/or property damage from burns and fire if the battery overheats and catches fire. Incidents have occurred with the product catching fire, including during charging, and have led to property damage.
What to do
Stop using affected products immediately and disconnect from the power supply.
Complete the online form at https://www.cambridgeaudio.com/row/en/product-safety/yoyo-m-au. You will need the reference and serial number from the underside of each speaker and a photograph of the product showing the serial number.
Cambridge Audio will provide a refund after verifying the claim and will provide instructions for safe disposal of the product at an appropriate facility that accepts lithium-ion batteries.
Do not place the product in household rubbish or recycling bin.
Contact
Cambridge Audio
Visit: https://www.cambridgeaudio.com/row/en/product-safety/yoyo-m-au
Email: recall.australia@cambridgeaudio.com
Call: 1300 888 602, 10-4pm Sydney/Melbourne time, Monday to Friday
The official notice
This page is a summary of the notice published by Product Safety Australia (ACCC), collected from Product Safety Australia (ACCC). Check the original before you act on it.
Read the official notice (opens in a new tab)