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Health & beauty Canada Health product recall

Patient Tables of Philips Allura and Azurion systems

What's being recalled

Companies: Philips Medical Systems Nederland B.V., Veenpluis 6, Best, Netherlands, 5684 PC.

How to identify it

Affected products: Allura Xper FD20 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722028

Affected products: Allura Xper FD10; Lot or serial number: Not applicable.; Model or catalogue number: 001443

Affected products: Allura Xper FD20/20 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722038

Affected products: Allura Xper FD10/10 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722027

Affected products: Azurion 7 B12; Lot or serial number: Not applicable.; Model or catalogue number: 722 067

Affected products: Allura Xper FD10 (Prouct Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722026

Affected products: Allura Xper FD20/15; Lot or serial number: Not applicable.; Model or catalogue number: 722058

Affected products: Azurion 7 M20; Lot or serial number: Not applicable.; Model or catalogue number: 722 224 722 079

Affected products: Azurion 7 B20; Lot or serial number: Not applicable.; Model or catalogue number: 722 226 722 068

Affected products: Allura Xper FD10/10 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722029

Affected products: Azurion 7 M12; Lot or serial number: Not applicable.; Model or catalogue number: 722 223 722 078

Affected products: Azurion 5 M20; Lot or serial number: Not applicable.; Model or catalogue number: 722232

The hazard

Philips has identified some situations that may result in the patient falling from the table related to the mattress used on the patient table of the Philips Allura and Azurion systems:

mattress slipping from the table

incorrect positioning of the neuro mattress on the table

incorrect mattress being used on the table

Recall start date: January 21, 2025

What to do

Contact the manufacturer if you require additional information.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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