What's being recalled
Companies: Philips Medical Systems Nederland B.V., Veenpluis 6, Best, Netherlands, 5684 PC.
How to identify it
Affected products: Allura Xper FD20 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722028
Affected products: Allura Xper FD10; Lot or serial number: Not applicable.; Model or catalogue number: 001443
Affected products: Allura Xper FD20/20 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722038
Affected products: Allura Xper FD10/10 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722027
Affected products: Azurion 7 B12; Lot or serial number: Not applicable.; Model or catalogue number: 722 067
Affected products: Allura Xper FD10 (Prouct Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722026
Affected products: Allura Xper FD20/15; Lot or serial number: Not applicable.; Model or catalogue number: 722058
Affected products: Azurion 7 M20; Lot or serial number: Not applicable.; Model or catalogue number: 722 224 722 079
Affected products: Azurion 7 B20; Lot or serial number: Not applicable.; Model or catalogue number: 722 226 722 068
Affected products: Allura Xper FD10/10 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722029
Affected products: Azurion 7 M12; Lot or serial number: Not applicable.; Model or catalogue number: 722 223 722 078
Affected products: Azurion 5 M20; Lot or serial number: Not applicable.; Model or catalogue number: 722232
The hazard
Philips has identified some situations that may result in the patient falling from the table related to the mattress used on the patient table of the Philips Allura and Azurion systems:
mattress slipping from the table
incorrect positioning of the neuro mattress on the table
incorrect mattress being used on the table
Recall start date: January 21, 2025
What to do
Contact the manufacturer if you require additional information.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)